RETURN POLICY We are committed to providing our customers with the highest quality services and products. Nevertheless, if you are unsatisfied with any item you have purchased from Sewicob Inc. you may return it. The product must be returned within 30 days from the date of purchase, in new condition, and in its original packaging. Return packages must include a copy of the original invoice or sale receipt. The return shipping charge is under your responsibility. Original shipping fees are nonrefundable. New merchandise (overstock) authorized for return must be in original packaging, with no price stickers or other markings on packaging, and in resealable condition. Merchandise must be returned with freight prepaid to us.
Sewicob Inc. reserves the right, in its sole discretion, to apply 25% restocking fee for the return merchandise. Return Authorization Prior authorization for all returns is required.Contact us at +1 (800) 535-4614 or send us an email at sales@sewicob.com to receive your return authorization number. Once you have received your return authorization number, you can send us the item in compliance with the conditions listed above.
WARRANTY Sewicob Inc. warrants all Yanaki brand products to be free of defects during a period of six months from the date of purchase. If an issue occurs during this period of time, please contact us to see if a part can be replaced or if the product must be returned. If a new part is sent for replacement, you are responsible for installing the part. The part will be sent free of charge. If the product needs repairs beyond a replacement part, the product may be sent back to Sewicob Inc (address listed below) at your expense. If the product is beyond repair, Sewicob Inc. will replace the product or issue a credit according to your preference. Sewicob Inc. is not responsible for damaged goods due to transit or the actions of individual persons or entities (other than during the manufacturing process).
DISCLAIMER Sewicob Inc. takes extra effort to provide accurate information, correct illustrations, and display the exact colors of our products on the printed and electronic catalogs. However, inconsistencies in printing quality parameters may occur and the colors on the e-catalog will vary depending on the screen. Sewicob Inc will not be responsible for color variances or typographical errors. Due to material variances and other circumstances beyond our control, Sewicob Inc. cannot guarantee continuity of color, size, texture, or construction of all fi nished goods.
EMAIL sales@sewicob.com
PHONE 1 (800) 535-4614
(610) 626-1858